Privacy Policy

Last updated: June 1, 2025 · Operated by Deafnet LLC

Iberi Anvoyage, operated by Deafnet LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at iberianvoyage.com or make a purchase from us. Please read this policy carefully. By using our website, you agree to the collection and use of information as described here.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Place an order (name, email address, shipping address, phone number)
• Create an account (email address, password)
• Contact our customer support (name, email, message content)
• Subscribe to our newsletter (email address)
• Complete a survey or form

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Device identifiers and settings

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Types of cookies we use:

• Essential cookies: Required for the website to function (cart, session management)
• Analytics cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant advertisements (only with your consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping notifications
• Responding to customer service inquiries
• Sending promotional emails and newsletters (only with your consent)
• Improving our website, products, and services
• Analyzing website traffic and user behavior
• Complying with legal obligations
• Preventing fraud and ensuring website security
• Displaying targeted advertising (with your consent)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors: PayPal processes your payment securely. We do not store your credit card information.
• Shipping carriers: USPS, UPS, and FedEx receive your name and address to deliver your order.
• Email service providers: We use email marketing platforms to send newsletters (only with your consent).
• Analytics providers: Google Analytics and similar tools help us understand website usage.
• Legal authorities: If required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill our legal obligations:

• Order records: Retained for 7 years for tax and legal compliance
• Email marketing lists: Until you unsubscribe or request deletion
• Customer service records: Retained for 3 years
• Analytics data: Retained for 26 months

5. Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request what personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port your personal data, as well as the right to object to or restrict processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmitted between your browser and our website
• Secure payment processing through PayPal's encrypted platform
• Limited access to personal data by authorized personnel only
• Regular security audits and updates

While we take strong precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting a notice on our website or sending an email to the address associated with your account. The date at the top of this policy indicates when it was last updated.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: